Policies

no-petsPets

• No pets are allowed at Via Aquarium except service dogs.

Photography and Video

• During your visit, you may be filmed, taped, or photographed by an employee or authorized guest. Your admission serves as permission for use of your image by these parties.

no-smokingSmoking

• Smoking is not permitted at the Aquarium.

Strollers

• Please exercise care when using strollers. Please note that we do not rent strollers.

Food

no-food• No outside food is permitted. Students on school trips may bring bag lunches, but lunches must remain in backpacks or totes, since we do not offer storage for lunches or personal belongings. For questions regarding food for birthday parties please call…

Wheelchairs

• A limited number of wheelchairs are available at the Guest Services Desk inside the Via|Port Rotterdam mall.
Via Aquarium is handicap accessible.

Balloons

• No balloons are allowed at the Aquarium — without exception.