Contact Us

Our Team

Tom Lavin – General Manager

Jade Bilen – Events Coordinator

Santina Stewart – Child Programs Coordinator

Alan Fanitzi – Marketing & Pr 518-374-3713

Robert Newhook – Marketing Coordinator & Designer


We are located within the Via Port Rotterdam mall (formally Rotterdam Square Mall), with plenty of available parking for buses and cars. The side entrance to the aquarium from the parking lot is available for loading and unloading of buses.

Our admissions desk is located inside the mall across from Via Entertainment, you can come here from any available entrance.

To find our Group Entrance look for our aquarium mural on the outside of the mall. On the right side there is a Via Aquarium sign entry that goes into a long painted hallway. Walk down the hall and you’ll see a set of double doors on the left, that is our Group Entrance. Once admitted by the aquarium Group Coordinator, your group will be directed to the theater were our Programs and field trips begin. Please hold on to the tickets and/or receipts provided to you. To expedite the check-in process, please know the headcount of all of your students, and adults, and payment type (please have payment in one lump sum. At this time, we cannot accept purchase orders.) Please confirm details with the group coordinator at least 48 hours before your scheduled trip.